Design Research enhances the effectiveness of our Industrial Design execution during Product Design Development 

Creating clear and intuitive user experience is easier when we understand the user right from the start. Our human-centered approach to design seeks to understand the user and address challenges from their perspectives.

Industrial Design + UI/UX Design + Product Design Development & Research

INDUSTRIAL DESIGN

 

 

Products do not exist in a vacuum. Most products are surrounded by an ecosystem of touch points impacting overall user experience and ultimately, market success. 

 

Instead of following the status quo, our user research process identifies user insights to exploit this in framing design approach and parameters.

 

Our well-honed industrial design process then takes over to uncover possibilities buried within technology and human behavior; to differentiate by addressing critical issues to improving user experience.

 Using UX to streamline workflow before UI and GUI Design Implementation addresses uability early. 

 

 

Good interface design streamlines and simplifies user interaction; reducing learning effort and transaction time. Our design process balances technical viability with clear management of visual data to improve usability and adaptability. 

 

The foundation of our digital design process is in clarifying and decluttering an interface’s information architecture. It helps us visualize how components within the system are interlinked; enabling us to focus on achieving relevant outcomes instead of outputs.

 

This bird's eye view of the system architecture also streamlines the task of reducing elements to create simplicity and familiarity for users on the front end, and improving efficiency and scalability at the back end.

DIGITAL INTERFACE DESIGN

 Experience Design lays the foundation for our Service Design integration with stakeholders. 

EXPERIENCE DESIGN

 

 

Customers typically cross multiple touch points in the growing complexity of operating in our omni-channel world. This makes good customer experience across the entire interaction journey a crucial part of operation.
 

Our multi-disciplinary approach allows us to relook and rethink a whole array of possibilities for your key customer touchpoints, unhindered by legacy silos. This enables us to enhance both customer experience & staff efficiency by addressing critical issues that matter - something that superficial design efforts do not.

 We are a company with the depth of experience to pull off integrated approach of human centered design from research to user testing. 

DESIGN EXCHANGE PTE LTD
1001 JALAN BUKIT MERAH #03-05
SINGAPORE 159455

 Human centred design approach to creating innovative solutions with Product  Design + UX Design for companies